FROM THE OWNER - REGARDING INQUIRIES
I want to assure you that we welcome your calls and emails, whether they are inquiries about products, comments about the site, questions about water related issues or information you'd like to share with this community.
You can use the comment box below or call us at 1-877-248-1281
DO ANY OF THE FOLLOWING MATCH YOUR CONCERNS?
Wondering if its in stock? Go ahead and place the order, and if for some reason its not in stock, we will not process the transaction. Instead, well contact you and you can cancel the order or place it on back order. [make back order link to the information page]
Cant find what you want? Contact us and we'll help you find it.
Want to cancel an order? Call to cancel the same day with no charge. After that there is an order cancellation fee of 3% to cover the processing fees.
Want your Tracking Number? We will email you your tracking number when we ship your order. If you havent received it within 3-4 business days of placing your order, feel free to contact us.
Have a Question about a product on our site? Give us a call at the number below, and one of our knowledgeable staff will be happy to help you find the answer.
SEND US A MESSAGE WITH YOUR QUESTION OR COMMENTS
CONTACTING US BY PHONE OR MAIL
If you call during business hours and get voice mail, it just means we are helping other customers. Don't give up. Leave us your name, number, email, and the reason for your call (and your order number if calling about a specific order) and well respond to you as soon as possible.911Water
10151 University Blvd #505
Orlando, FL 32817
Office Hours: 9:00AM to 5:00PM M-F Central Standard Time.
On-line store open 24/7
HELPING YOU MAKE A GOOD PURCHASE
Help Me Choose – BUYERS GUIDE
Water Quality Issues - ARE YOU AT RISK?
Technical Information about the - BLACK BERKEY FILTER
Testimonials (rave review really) from BERKEY USERS
THE BERKEY MODELS - GET THE RIGHT "FIT" FOR YOUR LIFESTYLE
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